Never Opt Vodafone International Roaming!
I am a Vodafone customer using Vodafone
postpaid number. I have never come across such a worst, idiotic, unbearable,
pathetic, harassing, ruthless, ridiculous, irresponsible customer care ever in
my life.
They are just not ready to accept their
mistakes. Always ahead in blaming customers in every single situation.
And whenever you try explaining their
problem, they act as dumb and deaf. So was in my case. I tried connecting hell
lot of time to Vodafone Executives to make them understand my issue, but
neither of them was competent enough to understand and give me a genuine
solution or compensation.
Later I requested for a call transfer to
the Floor Manager, where again they had an excuse, “Mam, Floor Manager is busy
on another call, and we will arrange a call back for you”, but that call back
never happened. I even wrote a lot a mails to Vodafone, but nothing
satisfactory turned-up.
I was charged hefty Rs. 28000/- just for using a data pack in Europe for
few hours.
I was travelling to Europe in the month
of July and being a loyal customer of Vodafone I never thought of buying an
International SIM, rather I looked forward using the same SIM and activating
International plans on it.
But Vodafone International Roaming
service sucks. Guys, I would like to request you to never use Vodafone
International Roaming.
If in any fussy situation, you need to opt for the same, please keep all the below mentioned in mind.
1. Written:
Everything said by Vodafone should be
taken in written, mail or message. Ever small information. They are really good
at taking their steps back. They are doing a brilliant job at promising
something and delivering something else.
2. Geographical Boundaries:
Ask the god damn executive to mention
names of every city in a country, no matter how small the city is. Because the
moment you cross the boundaries of a particular city, they'll count on you and
start charging hefty amount.
3. Usage Limit:
Limit is a missing word in Vodafone's
dictionary. They do say that we have a particular limit to use the damn ph but
when it comes to international roaming, nothing really holds any value.
4. No Information Messages:
Vodafone is as bad as it could be.
Pathetic customer care executives they have. They do not have
any knowledge of the plans or what was happening in their own organization.
They will say " we shall get back to you shortly or you can write to
us". I don't remember even a single time of them calling me back. These morons
are comfortably sitting in AC and doing nothing. These executives should
be made to loiter on the streets for collecting the garbage.
Various Cheating Cases of Vodafone
After doing a lot of research work,
I have realized that its not only me who has faced this problem. I feel
Vodafone has changed its line of business from being a network provide to
cheating on people. It is doing an excellent job in fooling people. First
Vodafone lure customers with exciting offers and once those offers are opted,
Vodafone end up charging hefty unreasonable charges to all its customers.
Also, I have observed that people are
not facing such problems nowadays, rather they have been facing the similar
issues with Vodafone from past 4-5years (refer to the attachments for the
same).
Also, they are not only fooling people
in India, rather doing the same all over the world.
1. Vodafone Shame
Shame on Vodafone. This man’s 60-years
old parents were travelling to Dubai and suffered so much. The old couple was
left helpless with no connectivity to their family sitting here in India.
Credits to Vodafone.
2. Vodafone Shame
Shame on Vodafone. Vodafone provided us
a Usage limit just to mention on bills. Else this is no where in action. We can
always use the damn network beyond the provided limit. Unlike credit card
limits. As we can never use our credit card beyond the provided limit, or
unless we place a special request for One Time Increased Limit.
3. Vodafone Shame
Shame on Vodafone. Deactivation issues with Vodafone. They assure you
that they have deactivated the requested service, but later when your bill is
generated, you realize that the service wasn’t deactivated and you have been
charged for the god damn service. The same happened to the below noble person.
4. Vodafone Shame
Shame on Vodafone. Another beautiful
name given to Vodafone is Data Cheater Meter. Vodafone is cleverly charging all
the customers higher rate for Data Usage. And when these executives are
questioned, the say they have charges you for genuine usage, which is a
BulShit.
5. Vodafone Shame
Shame on Vodafone. An added problem with
Vodafone. They also have a plan named “NO SERVICE”, where your mobile is on No
Services mode until you call Vodafone and thrash them.
6. Vodafone Shame
Shame on Vodafone. Another similar case of International Roaming. This
noble man was made to feel like a poor man when he was unable to connect to his
family sitting in India. In spite of not being able to use the god damn network
even for a single call, he the man was charged RS. 5751/-, which should ideally
be refunded.
7. Vodafone Shame
Shame on Vodafone. Okay, one more
exciting thing about the Vodafone that every customer should know. While
activating the International Roaming, they inform us that once we are back to
India, we will not be charged with the IR Service. But that never happens, they
keep charging us until they are done burning the holes of our pocket.
